Customer Relation Assistant - Part time
Customer Relation Department
Key Responsibilities
- Welcome and assist patients, visitors, and callers in a friendly and professional manner
- Provide accurate information, directions, and guidance regarding hospital services
- Handle patient registrations, appointments, and related service requests accurately
- Process payments, fees, and other transactions in accordance with hospital procedures
- Maintain accurate patient information and ensure strict confidentiality
- Handle customer concerns and difficult situations calmly and proffessionaly
- Coordinate effectively with clinical and non-clinical departments to ensure smooth patient services
- Maintain up-to-date knowledge of hospital services, policies, and procedures, and participate in relevant training
Requirements
- Good communication and interpersonal skills
- Strong customer service skills with a friendly and professional approach
- Ability to deal with difficult or dissatisfied customers calmly and respectfully
- Ability to multitask and work effectively in a fast-paced environment
- Basic computer skills
- Ability to handle cash and financial transactions accurately and responsibly
- Good teamwork, adaptability, and problem-solving skills
What We Offer
- Monthly remuneration: 6,000
- Refreshment vouchers will be provided
- The part-time contract will be for period of 6 months
- Working hours: 5 hours per day, 6 days per week, on a shift-duty basis.
Position Details
Department
Customer Relation
Employment Type
Part-time
Location
ADK Hospital, Male'
Posted Date
2026-09-10
Closing Date
2026-09-16
Applications must be submitted before the closing date