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In conjunction with the 27th Anniversary of ADK, the Hospital celebrated with the Inauguration of a brand new call center at HDh. Kulhudhuffushi. This call center is opened by the hospital to ease the current difficulties for public to reach the hospital through phone. The call center will provide customers with information and also facilitate appointments and other matters now attended by the counter.
On March 1, 2014, the Hospital has introduced a new process of attending to patients who come to the Emergency Department. See and Treat is a slightly different aspect of getting patients attended by a clinician when they present at the Emergency Department. It is not a traditional triage system where the patient is redirected to general OPD, rather attention is given and treatment initiated quickly thus contributing to reduced ER waiting time and improving efficiency and patient satisfaction.
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This is the first time ADK has represented itself in the Club Maldives 18/30 Futsal Cup. ADK Synergy (the Recreation Club of ADK Group staff) formed a women's futsal team on the invitation of Club Maldives to participate in the tournament. The team and the supporters have shown exceptional spirit and, for a first time participant, it was a great achievement to reach the semi finals.
As part of the patient engagement component of the Quality Improvement Strategy, activities for patients are planned to be carried out by the ADK Hospital. The activities will be in the form of presentations on important and common illnesses, with a focus on how patients can contribute to preventing and managing their illnesses. The presentations will offer an opportunity to disseminate information to patients, and for patients to clarify questions regarding their condition.
Provide the following information:
- Nature of the emergency
- Exact location and directions
- Name and contact details of the caller
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