Information for Friends & Family

 

Telephone

All rooms are equipped with telephone service except those located in special
care areas like ICU and Labour Room.

 

Mobile phones

The use of mobile phone is highly discouraged in high technology areas such as the Emergency Room, CT scan, MRI and Critical Care area. Patients as well as visitors are recommended not to attend personal calls while doctor is at- tending the patient.

 

Gifts to patients

ADK gift shop is located in the Out patient service lobby, near the pharmacy. Gift Shop is open from 8am to 12am on hospital working days. Gift corner offers a range of gift packages & other necessary items to patients as well as those who comes to visit the patient.

 

ATM

State Bank of India ATM is located next to right entrance of the hospital.

Bank of Maldives ATM is located just two minutes walk away from the hospital, in Majeedhee Magu.

 

Food corner

Food corner offers a great service round the clock for all in- patients, requiring food service. There is a variety of food to choose from the menu provided in the rooms. To order for services, contact extension no. 320 from your room phone line or 3300320 from other lines. If your order is prolonging, feel free to contact our customer relations or clinical support service department.

 

No smoking

For your good health and personal safety, ADK is a smoke-free Hospital.

We appreciate your cooperation on this issue, as we seek to provide a safe and smoke-free environment for our patients, visitors, and staff.

 

Visitors

Visitors are not limited/restricted to per patient unless advised otherwise, by the treating doctor.

The following times apply to those visitors who comes to see patients ad- mitted in the Intensive Care Unit (ICU).

Times: 12:00 - 14:00, 18:00 - 20:00

 

One visitor is allowed at a time.

However, waiting seats are arranged in front of the ICU where family and friends can wait.

For labour room patients, visitors are limited to patient’s mother, mother in law and husband.

 

Complaints / Problems

ADK is committed to providing quality health care. If there is any query or want know about the patient condition you have right to ask treating Doctor or Nurses. If your complaint is not handled to your satisfaction you have the right to call clinical support service or customer service. For assistance please call ext. 246, 247 or 330.

 

Lost and Found

In order to avoid possible loss of valuables, please do not leave them unat- tended. In case of any loss of valuables or documents, or if you have left something in the hospital following the discharge, please contact CSS / CRM.